What's the Goal of Human Capital Measurement?

February 1, 2013

Think of analytic maturity as akin to mountain climbing: The methods become more difficult as companies climb the mountain, but they are more rewarding as they reach higher ground.

Since there is a large disparity in where organizations are regarding the sophistication of their analytics, it is helpful to discuss how they collect and report data in terms of a human capital analytics continuum. This new view of human capital analytics starts with simple, commonly used techniques and compares analytic maturity to mountain climbing. The methods become more difficult as companies climb the mountain, but they are more rewarding as they reach higher ground.

The ascent begins with anecdotes or storytelling. Robert Brinkerhoff has done some of the best work in this area with his success case method, which uses surveys and interviewing techniques to derive stories of real results people have experienced after applying learning in the workplace.

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