Develop Effective Performance Management Strategies: Trust but Verify
Topic: Post-Award Management & Contract Administration
Original Air Date: Thursday, January 29, 2009
Program Code: 14283
This webinar focuses on the importance of developing performance partnerships and communication - how to work together with your partners to optimize performance. The webinar touches on quality control and assurance and performance metrics.
- Importance of developing a performance partnership after contract award;
- Supplier relationship management;
- Importance of communication;
- Joint commitment and accountability for results;
- Techniques for gaining performance insight;
- Quality control plans;
- Quality assurance surveillance plans;
- Getting the right people on the bus and trained in Performance Metrics - what's the right approach? and,
- Avoiding metrics quicksand
Lyle S. Eesley, Fellow, Director of the Learning Center for Service Acquisition and Professor of Contract Management, Defense Acquisition University
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