Conference Sessions on Demand (CSoD) are recorded conference sessions from NCMA’s national conferences. Select CSoDs are available in audio sync-to-slide format. Materials include presentations as pdf files.
NEW!! World Congress 2013 sessions available in on demand format.
Using Risk Management in Mid-Level Management
Using Risk Management Principles to assign workload, motivate personnel, and become a value-added part of your customers' acquisition. This session will provide methods and examples of how a first-line supervisor can limit reactive response and implement proactive management measures. Level of Difficulty: Intermediate
Topic: Risk Assessment & Mitigation
Session Date: Monday, July 22, 2013
CPEs/CLPs Earned: 1.00
Purchase this Conference Session on Demand
- ONLINE: Please click on the following link to Purchase Recording.
- BY PHONE: Call toll-free, 1-800-344-8096. Call Monday–Friday, 8:30am to 5:00pm Eastern Time. Please mention the session title when registering. Payment may be made by credit card only.
Note: This product is an electronic audio slide sync presentation and includes slides and a certificate of completion. After you purchase the recording, the files must be downloaded from your online account within 90 days of the purchase date. Refer to the “My Downloads” section of your NCMA profile. Please note that not all files have downloadable presentations.