Conference Sessions on Demand

Conference Sessions on Demand (CSoD) are recorded conference sessions from NCMA’s national conferences. Select CSoDs are available in audio sync-to-slide format. Materials include presentations as pdf files.

NEW!! World Congress 2013 sessions available in on demand format.

How to Gain and Retain Clients: Establishing Trust, Respect, and Likeability Fast

Hilary Fordwich, AOC Key Solutions, Inc.


During this business development and contract–oriented session, learn how to build and manage relationships resulting in business growth and better contracts via case studies, data, and statistics. The speaker’s depth of experience includes heading global business development for global firms, building a consultancy firm, and hosting a local affiliate show on business development for government contractors ( She will share the components critical to achieving success in all technical fields as only approximately 15% of career success is due to technical knowledge while 85% is due to human engineering skills. Level of Difficulty: Intermediate

Topic: Business and Proposal Development

Session Date: Monday, July 22, 2013

CPEs/CLPs Earned: 1.00

Purchase this Conference Session on Demand

Note: This product is an electronic audio slide sync presentation and includes slides and a certificate of completion. After you purchase the recording, the files must be downloaded from your online account within 90 days of the purchase date. Refer to the “My Downloads” section of your NCMA profile. Please note that not all files have downloadable presentations.

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