Quality Tops Agencies' Data Challenges

May 7, 2013

Agencies rely on vast sources of data to fight tax fraud, improve health care, manage federal buildings and improve delivery of citizen services. But obtaining and making sense of “big data” is a challenge, information technology managers say in a survey released last week.

Among the challenges:

■Poor data quality.

■Identifying a common, authoritative source of data.

■Consolidating data from disparate systems into one place.

■Creating policies and processes for accessing and defining data.

Chief information officers from more than a dozen agencies, including the Defense Department, General Services Administration and the Office of Management and Budget, participated in the annual survey by the trade organization TechAmerica and consulting firm Grant Thornton.

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