Agencies Work to Make Teleworking Work

October 4, 2012

Federal agencies are finding creative ways to tackle policy and cultural barriers to telework.

At the General Services Administration, senior managers are using online collaboration tools to conduct office meetings virtually, where possible.

“It doesn’t matter that we’re all in the same building,” said Wade Hannum, director of performance and worklife policy at GSA. “It’s all online.”

The shift, in some ways, is preparation for managers who will be facing bolder changes when GSA moves into its renovated headquarters building in northwest Washington next year.

Employees will not have permanent workstations, and there will be a greater emphasis on mobile technology and telework.

“It’s in your agency’s best interest to understand it [telework], embrace it and exploit its value for you, your customers and your employees,” Hannum said last week at a Telework Exchange conference. “It’s here to stay.”


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