Study: Job Hoppers Not a Hiring Risk
April 5, 2012
Evolv, a provider of data-driven workforce selection, announced results of a study by its advanced analytics group that looked at the relationship between previous work experience and future employment outcomes for hourly workers.
The study, which analyzed applicant data and employment outcomes from about 21,000 call center agents drawn from five major contact centers, found that agent work history is a poor predictor of future job tenure.
Employers of hourly labor in industries including fast-food dining, retail and contact centers often struggle with high turnover and the associated costs of constantly hiring and training new employees. A common screening technique used by recruiters is to weed out "job hoppers" — those candidates who have held many short-term jobs.