Nine Steps for a Successful IT Investment

November 22, 2011

An adequate budget, a stable workforce, and executive-level support -- what more could the manager of a major technology program want? Six more things, according to an analysis by auditors at the Government Accountability Office.

To better understand why so many IT projects incur cost overruns and fall behind schedule -- while at the same time not doing much in the way of helping agencies manage their missions any better -- the Office of Management and Budget launched a number of initiatives to improve oversight and management of major IT acquisitions. As part of that effort, OMB asked the audit agency to identify successful IT investments and the critical factors that led to their success.

GAO came up with seven IT programs that met cost, schedule, scope and performance goals:

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