GSA Can’t Verify Cloud Email Savings, IG Says
October 1, 2012
The General Services Administration has estimated its cloud email system will save $15 million over five years, but a new inspector general report found that GSA could neither verify those savings nor clearly determine if the cloud migration is meeting agency expectations.
According to the Sept. 28 report:
- GSA cannot verify cost savings from the project. The chief information officer has not maintained documentation on the costs of the old Lotus Notes system and the current Google email systems.
- GSA cannot fully assess if the cloud migration is meeting agency goals because the performance measures are unclear, lack targets or were not updated.
- The agency did not perform a thorough assessment of the applications migrating to the cloud to identify duplicative applications.